How the French Sports Retailer Decathlon Can Learn from Crisis

Decathlon_QT
February 13, 2025

Decathlon, the French sports retailer, has been held up as a model for responsible supplier relationships in an industry where outsourcing production and responsibility for labor standards has been the norm. We published a case study in November 2020 outlining how Decathlon’s long-term strategic partnership with suppliers in developing countries and rigorous purchasing practices might be more compatible with responsible business conduct than the short-term transactional sourcing models used by other brands.

However, a series of media exposés by investigative journalists over the past several weeks have called into question how systematic Decathlon’s responsible purchasing model truly is. Consider:

The reporting by media outlets such as Disclose, Cash Investigations and Follow The Money raises questions about the legitimacy and integrity of Decathlon’s human rights program.

Decathlon told AFP on Thursday that it “firmly condemns all forms of forced labour” and would “not hesitate to take action and all necessary measures should these claims turn out to be correct”.

What can the company do now to restore credibility? Here are several constructive steps:

These exposés highlight the importance of ongoing risk assessment, backed by thorough tracing and monitoring of production. Decathlon is a data-driven company and well-placed to extend its due diligence to prevent issues like these from surfacing again.

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